Helium Cloud
Managed workspace operationsWorkspace operation, maintenance and support under an agreed service plan.
Sovereign
cloud workspace.
Email, files, meetings and shared documents. Choose where your workspace runs and who has access to your data.
Mail
Documents
Spreadsheets
Files
Meet
For teams in
African organizations.
Business
Public sector
Healthcare
Education
Work freely.
Stay in control.
Everything your team needs to communicate and collaborate, securely managed and affordably delivered. Your data stays where it belongs.
Communicate
Create
Organize
Work on the same file.
At the same time.
Real-time collaborative editing in Helium Cloud. Write a document, update a shared budget or prepare a presentation together.
ACACIA / OPERATIONS
Team meeting agenda
12 October 2026 · 10:00–10:30
Discussion points
NEXT STEPS
Record decisions and share actions with the team.
Operations · Weekly meeting1
Your data.
Your decisions.
Choose where your workspace is hosted. Define who can access it, which laws apply and who operates it.
Read about data sovereigntyHosting location
Primary hosting, backup locations and cross-border transfers documented for your deployment.
Jurisdiction
Applicable legal jurisdiction and data-handling obligations reviewed before commitment.
Administrator access
Who can access your environment, for what purpose, and under which agreed controls.
Operating responsibility
Ownership of maintenance, backups, recovery procedures and support set out in your service terms.
Choose your deployment.
Managed cloud, a dedicated environment or your own infrastructure.
Dedicated environment
A separate environment for your teamFor organizations that require greater operational separation and defined hosting arrangements.
Customer-site deployment
Hosted on your infrastructureRun Helium on approved customer or partner infrastructure with agreed management responsibilities.
Availability, data locations and operating responsibilities are confirmed for each proposed deployment.
Support for your
administrators and team.
Get help with migration, account setup and training. Support scope and escalation contacts are agreed before onboarding.
Team support
Onboarding and support, with escalation paths agreed for your engagement.
Migration and training
Migration assessment, administrator training and employee onboarding.
Deployment terms
Deployment responsibilities, data locations and service terms documented before commitment.
Move your email.
Keep your history.
We plan the move from your current email environment, then transfer mailboxes and cut over without disrupting your team.
Assess
Review your current environment, users and data.
Migrate
Transfer mailboxes, set up domains and switch over.
Adopt
Train administrators and support your team.
Security and
data handling.
Review account controls, hosting and backup locations, support access, and the evidence available for your deployment.
Your workspace.
Your deployment choice.
Explore the apps, then review hosting, access and migration requirements.